Terms & Conditions

1. Scope of Services

The Company provides marketing support, data verification and quality checks, contact management and CRM assistance, advisory on compliant outreach, and documentation/reporting (the "Services"). We do not sell consumer data lists, operate as a list broker, or conduct telemarketing. LEADSPILOTS LLC is not a real estate brokerage and does not list or sell property.

2. Order of Precedence

In the event of any conflict, the following order of precedence shall apply:

1. The executed plan agreement or statement of work;
2. These Terms and Conditions; and
3. The Company's site policies (including the Privacy Policy and Refund & Cancellation Policy).

3. Fees and Payments

• Fees and payment schedules are set forth in your plan agreement or invoice.
• Payments are due upon receipt unless otherwise specified.
• All prices are in U.S. dollars unless otherwise stated. Any taxes assessed to the Company will be handled by LEADSPILOTS LLC and are not added separately to the listed package price.
• We reserve the right to pause or terminate Services for late or declined payments.
• Payments are accepted only under the official business name LEADSPILOTS LLC. Any payment request from another business name should be reported to us immediately.

4. Refunds and Cancellations

Refunds and cancellations are governed by our Refund & Cancellation Policy and any plan-specific terms set forth in your plan agreement.

5. Client Responsibilities

You agree to:

• Provide accurate and complete information and share only data you are authorized to use.
• Conduct all outreach and communications lawfully, including compliance with TCPA, CAN-SPAM, Do Not Call (DNC) rules, and applicable state privacy laws.
• Timely follow up on introductions, appointments, and deliverables.
• Refrain from misusing deliverables or the website, including engaging in unlawful, harassing, infringing, or abusive conduct.

6. Data Ownership & Compliance

• You retain control over and responsibility for how you contact prospects and must maintain your own compliance processes and consents.
• Where our forms request your email address or phone number, you agree that consent language provided at submission governs communications permissions, including marketing permissions where explicitly granted.
• You agree to indemnify, defend, and hold harmless the Company and its affiliates from any claims, damages, or liabilities arising from your outreach, messaging, or misuse of data.

7. Communications Consent (TCPA, CAN-SPAM, DNC)

• By checking consent boxes on our forms, you provide prior express written consent to receive communications (including marketing emails and SMS/text messages) from Leads Pilots at the contact information you provide, as permitted by law.
• Consent is not a condition of purchase. Message frequency may vary. Message and data rates may apply.
• You may opt out of marketing emails via the unsubscribe link and opt out of SMS/text by replying STOP. Reply HELP for assistance.
• We maintain records of consent and opt-out requests for compliance auditing and enforcement.

8. SMS Messaging Terms & Compliance

Our SMS program may send inquiry responses, appointment confirmations, appointment reminders, lead delivery notices, onboarding updates, billing notices, account updates, and customer support messages to users who have opted in through our website forms, agreement forms, Calendly or intake flow, or another written consent method.

• You can cancel SMS service at any time by replying STOP to any text message. After you send STOP, we may send one final confirmation message and then stop SMS communications unless you re-opt in.
• For help, reply HELP or contact us at Info@leadspilots.com or (848) 291 4014.
• Message frequency may vary based on your inquiry, appointment schedule, active service plan, lead delivery activity, and support needs.
• Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
• You must be at least 18 years old to use our SMS program.
• SMS opt-in data and phone numbers are handled according to our Privacy Policy and SMS Terms.

9. Intellectual Property and Deliverables

• The Company retains all rights, title, and interest in and to its proprietary methods, templates, and materials.
• Upon full payment, the Company grants you a non-exclusive, non-transferable, revocable license to use deliverables solely for your internal business purposes.
• Any use of the Company's name, logos, or testimonials for marketing requires prior written consent, which may be revoked upon written notice.

10. Confidentiality

Each party agrees to maintain the confidentiality of all non-public information received from the other and to use such information solely for the purpose of performing obligations under these Terms.

11. Disclaimers

• The Services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, express or implied.
• We do not guarantee any specific outcomes, including but not limited to listings, closings, or revenue.
• Platform or site availability may vary and is not guaranteed.

12. Limitation of Liability

To the fullest extent permitted by law, the Company's total aggregate liability for any claim arising out of or related to these Terms shall not exceed the total fees paid by you to the Company in the three (3) months immediately preceding the event giving rise to the claim. The Company shall not be liable for any indirect, special, incidental, or consequential damages.

13. Termination

Either party may terminate these Terms for material breach if the breach is not cured within ten (10) days of written notice. Upon termination, you shall pay for all Services rendered through the effective termination date. Sections regarding Intellectual Property, Confidentiality, Disclaimers, Limitation of Liability, and Amendments will survive termination.

14. Amendments

We may update these Terms at our discretion. Continued use of the Services after any such updates constitutes your acceptance of the revised Terms. Material changes will be communicated via email to active clients.

15. Governing Law

These Terms are governed by the laws of the State of New Jersey, without regard to its conflict of law principles. Any disputes not resolved through good-faith negotiation shall be subject to the exclusive jurisdiction of the courts of New Jersey.

16. Contact

Questions regarding these Terms may be directed to:
Email: Info@leadspilots.com
Address: 23 Diane Ave, Old Bridge, NJ 08857

By engaging our Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.