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Legal

Privacy Policy

How LEADSPILOTS LLC collects, uses, and protects your personal information.

Effective Date: January 1, 2025  ·  LEADSPILOTS LLC

Important Notice Regarding Text Messaging Data

LEADSPILOTS LLC does not share, sell, rent, or disclose SMS opt-in information, phone numbers, or text messaging consent records with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent records are kept confidential and used only to deliver the communications requested by the user.

1. Who We Are

LEADSPILOTS LLC ("Leads Pilots," "we," "us," or "our") provides B2B appointment scheduling, LandGlide verification, contact management, CRM follow-up, and virtual assistant support for licensed real estate professionals across the United States.

Business Address: 23 Diane Ave, Old Bridge, NJ 08857
Email: Info@leadspilots.com

We comply with applicable U.S. marketing and privacy laws, including the CAN-SPAM Act, Telephone Consumer Protection Act (TCPA), and relevant state privacy laws such as the California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), where applicable.

2. Information We Collect

  • Contact & Business Details: Name, email address, phone number, brokerage affiliation, markets served, and billing details.
  • Communication Consent Records: SMS and email opt-in choices, consent disclosure shown at submission, form source, timestamps, and communication preference history.
  • Service & Account Data: Requests, project scopes, preferences, support chats, and ticket history.
  • Content You Provide: Forms, files, or contact lists submitted for verification or management.
  • Payment Information: Payment is processed by secure third-party providers. We do not store complete credit or debit card numbers.
  • Technical Data: IP address, device type, browser information, pages viewed, and cookies or similar technologies.

3. How We Use Your Information

We use collected data to:

  • Provide, operate, and improve our services.
  • Verify information and maintain quality control.
  • Communicate regarding quotes, onboarding, deliverables, invoices, and customer support.
  • Prevent fraud, ensure security, and comply with legal obligations.
  • Conduct aggregated analytics to improve website performance and user experience.

Legal Bases for Processing: Your consent, performance of a contract, and our legitimate interests (e.g., service improvement and security).

4. Information Sharing

We may share your information only as described below:

  • Service Providers: CRM platforms, email services, cloud hosting, analytics providers, and payment processors that operate under strict contractual obligations.
  • Legal/Regulatory: When required to comply with law, enforce agreements, or protect our rights and the safety of others.

No Sale of Personal Data: We do not sell personal information. Where "sale" or "sharing" is defined under state privacy laws (e.g., California), we do not sell or share information for cross-context behavioral advertising.

SMS Data Protection: All categories above exclude text messaging originator opt-in data and consent records. SMS opt-in data, phone numbers, and text messaging consent records are not shared with third parties or affiliates for marketing or promotional purposes. Service providers that support message delivery may process information only as needed to deliver messages you requested and must protect that information under applicable confidentiality and security obligations.

5. International Data Transfers

Your information may be processed in the United States. We implement contractual safeguards and restrict access to a need-to-know basis.

6. Data Retention

We retain records as long as necessary to provide services and meet legal or financial obligations, after which we securely delete or anonymize them. Inactive accounts are typically retained for up to 24 months, unless a longer period is required for compliance or dispute resolution.

7. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your information (subject to legal exceptions).
  • Opt out of marketing emails at any time via the unsubscribe link.
  • Opt out of SMS messages by replying "STOP" (reply "HELP" for assistance).
  • California Residents: Request access or deletion of personal data and limit use of sensitive information.

Submit requests by emailing Info@leadspilots.com with the subject line "Privacy Request."

8. Cookies & Similar Technologies

We use strictly necessary cookies to keep the website operational and secure. Optional analytics and marketing cookies are only enabled after you opt in through our cookie banner or Cookie Settings control.

You can choose "Necessary Only," "Accept All," or customize your preferences at any time. If optional cookies are disabled, core site features continue to work.

9. SMS and Email Communications

When you submit a form requesting your email or phone number, we may ask you to provide explicit communication consent. SMS consent is collected separately where text messaging is offered. Consent to receive SMS messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply.

You may withdraw consent at any time by using the unsubscribe link in emails or replying STOP to SMS. Reply HELP for assistance. We maintain consent records tied to form submissions for compliance and audit purposes, including the source page, timestamp, and disclosure language shown at the time of submission. See our SMS Terms for additional details.

10. Security

We maintain reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are intended for business users age 18 and older. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date on this page.

13. Messaging Privacy Policy

This Messaging Program Privacy Policy explains how LEADSPILOTS LLC collects and uses information about you in relation to its text message marketing program (the "Messaging Service").

Collection of Information

We collect various information on our behalf from and about you, including information you directly provide when you use the Messaging Service. For example, we collect the phone number and email address you provided when signing up. When you send messages via the Messaging Service, we will also collect your messaging history and any information included in those messages.

We may also collect information about you using cookies or similar technologies. Cookies enable personalization of your experience on the Messaging Service (e.g., sending you personalized text messages such as appointment reminders).

Use of Information

We use your information to deliver, analyze, maintain, and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences.

Sharing of Information

We may share, transfer, or disclose your information in the following circumstances:

  • Service Providers: We may share your information with third parties to help us provide the Messaging Service to you.
  • Legal Requirement: We may disclose your information to comply with applicable law and legal processes, respond to requests from public and government authorities, enforce a contract with us, or protect our rights, privacy, safety, or property.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Protection of Information

We take a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your information against accidental or unlawful destruction, alteration, unauthorized disclosure, or access. No online activity can be guaranteed to be 100% secure. We do not accept liability for unintentional disclosure.

Retention of Information

We retain your information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.

Choices and Controls

Consent to receive automated marketing text messages is not a condition of any purchase.

Cancellation

Text the keywords STOP, END, CANCEL, UNSUBSCRIBE or QUIT to cancel. After texting one of these keywords you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include these keyword commands.

Text Message Campaign Data Selling

If you sign up to receive text messages from us, we will not sell personal information collected specifically in connection with such service, including your mobile telephone number or consent data, to any third party, and we will not share such personal information with any third party for cross-context behavioral advertising or targeted advertising purposes.

14. Personal and Professional Information

Our company provides B2B appointment scheduling, CRM follow-up management, and virtual assistant services that may require you to submit certain information so we can assist you. This information may include your contact info, information about your market, or financial information needed to process your subscription. This information is for our use only and will not be shared with outside parties unless required to fulfill your service requests.

15. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

Email: Info@leadspilots.com
Address: 23 Diane Ave, Old Bridge, NJ 08857

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Helping independent agents, teams, and new real estate professionals grow their pipelines through verified appointment delivery, CRM support, and expert outreach - across every U.S. state.

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23 Diane Ave, Old Bridge, NJ 08857 (848) 291 4014 (Sales)(848) 236 9937 (Sales)(848) 291 4015 (Billing)(848) 366 2002 (Support) Info@leadspilots.com Mon - Sat · 9 AM - 7 PM ET

© 2026 LEADSPILOTS LLC. All rights reserved.

Leads Pilots is a marketing consulting and support company. We do not act as a real estate firm, list or sell property, or resell contacts. All of our outreach and communications are carried out by humans only, with no autodialers or robocalls, and every interaction is consent-based. We comply with all applicable regulations, including TCPA, CAN-SPAM, DNC, CCPA/CPRA, and the Fair Housing Act. Clients remain responsible for their own outreach activities, and we provide documentation and tools to help them remain compliant.