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Legal

Privacy Policy

How LEADSPILOTS LLC collects, uses, and protects your personal information.

Effective Date: January 1, 2025  ·  LEADSPILOTS LLC

Important Notice Regarding Text Messaging Data

LEADSPILOTS LLC does not share, sell, rent, or disclose SMS opt-in information, phone numbers, or text messaging consent records with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent records are kept confidential and used only to deliver the communications requested by the user.

1. Who We Are

LEADSPILOTS LLC ("Leads Pilots," "we," "us," or "our") provides marketing support, data verification, contact management, and CRM assistance for licensed real estate professionals across the United States.

Business Address: 23 Diane Ave, Old Bridge, NJ 08857
Email: Info@leadspilots.com

We comply with applicable U.S. marketing and privacy laws, including the CAN-SPAM Act, Telephone Consumer Protection Act (TCPA), and relevant state privacy laws such as the California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), where applicable.

2. Information We Collect

  • Contact & Business Details: Name, email address, phone number, brokerage affiliation, markets served, and billing details.
  • Communication Consent Records: SMS and email opt-in choices, consent disclosure shown at submission, form source, timestamps, and communication preference history.
  • Service & Account Data: Requests, project scopes, preferences, support chats, and ticket history.
  • Content You Provide: Forms, files, or contact lists submitted for verification or management.
  • Payment Information: Payment is processed by secure third-party providers. We do not store complete credit or debit card numbers.
  • Technical Data: IP address, device type, browser information, pages viewed, and cookies or similar technologies.

3. How We Use Your Information

We use collected data to:

  • Provide, operate, and improve our services.
  • Verify information and maintain quality control.
  • Communicate regarding quotes, onboarding, deliverables, invoices, and customer support.
  • Prevent fraud, ensure security, and comply with legal obligations.
  • Conduct aggregated analytics to improve website performance and user experience.

Legal Bases for Processing: Your consent, performance of a contract, and our legitimate interests (e.g., service improvement and security).

4. Information Sharing

We may share your information only as described below:

  • Service Providers: CRM platforms, email services, cloud hosting, analytics providers, and payment processors that operate under strict contractual obligations.
  • Legal/Regulatory: When required to comply with law, enforce agreements, or protect our rights and the safety of others.

No Sale of Personal Data: We do not sell personal information. Where "sale" or "sharing" is defined under state privacy laws (e.g., California), we do not sell or share information for cross-context behavioral advertising.

SMS Data Protection: All categories above exclude text messaging originator opt-in data and consent records. SMS opt-in data, phone numbers, and text messaging consent records are not shared with third parties or affiliates for marketing or promotional purposes. Service providers that support message delivery may process information only as needed to deliver messages you requested and must protect that information under applicable confidentiality and security obligations.

5. International Data Transfers

Your information may be processed in the United States. We implement contractual safeguards and restrict access to a need-to-know basis.

6. Data Retention

We retain records as long as necessary to provide services and meet legal or financial obligations, after which we securely delete or anonymize them. Inactive accounts are typically retained for up to 24 months, unless a longer period is required for compliance or dispute resolution.

7. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your information (subject to legal exceptions).
  • Opt out of marketing emails at any time via the unsubscribe link.
  • Opt out of SMS messages by replying "STOP" (reply "HELP" for assistance).
  • California Residents: Request access or deletion of personal data and limit use of sensitive information.

Submit requests by emailing Info@leadspilots.com with the subject line "Privacy Request."

8. Cookies & Similar Technologies

We use strictly necessary cookies to keep the website operational and secure. Optional analytics and marketing cookies are only enabled after you opt in through our cookie banner or Cookie Settings control.

You can choose "Necessary Only," "Accept All," or customize your preferences at any time. If optional cookies are disabled, core site features continue to work.

9. SMS and Email Communications

When you submit a form requesting your email or phone number, we may ask you to provide explicit communication consent. SMS consent is collected separately where text messaging is offered. Consent to receive SMS messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply.

You may withdraw consent at any time by using the unsubscribe link in emails or replying STOP to SMS. Reply HELP for assistance. We maintain consent records tied to form submissions for compliance and audit purposes, including the source page, timestamp, and disclosure language shown at the time of submission. See our SMS Terms for additional details.

10. Security

We maintain reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our services are intended for business users age 18 and older. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date on this page.

13. Messaging Privacy Policy

This Messaging Program Privacy Policy explains how LEADSPILOTS LLC collects and uses information about you in relation to its text message marketing program (the "Messaging Service").

Collection of Information

We collect various information on our behalf from and about you, including information you directly provide when you use the Messaging Service. For example, we collect the phone number and email address you provided when signing up. When you send messages via the Messaging Service, we will also collect your messaging history and any information included in those messages.

We may also collect information about you using cookies or similar technologies. Cookies enable personalization of your experience on the Messaging Service (e.g., sending you personalized text messages such as appointment reminders).

Use of Information

We use your information to deliver, analyze, maintain, and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences.

Sharing of Information

We may share, transfer, or disclose your information in the following circumstances:

  • Service Providers: We may share your information with third parties to help us provide the Messaging Service to you.
  • Legal Requirement: We may disclose your information to comply with applicable law and legal processes, respond to requests from public and government authorities, enforce a contract with us, or protect our rights, privacy, safety, or property.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

Protection of Information

We take a variety of physical, technical, administrative, and organizational security measures based on the sensitivity of the information we collect to protect your information against accidental or unlawful destruction, alteration, unauthorized disclosure, or access. No online activity can be guaranteed to be 100% secure. We do not accept liability for unintentional disclosure.

Retention of Information

We retain your information for as long as you participate in the Messaging Service or as needed to comply with applicable legal obligations. We will also retain and use your information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.

Choices and Controls

Consent to receive automated marketing text messages is not a condition of any purchase.

Cancellation

Text the keywords STOP, END, CANCEL, UNSUBSCRIBE or QUIT to cancel. After texting one of these keywords you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include these keyword commands.

Text Message Campaign Data Selling

If you sign up to receive text messages from us, we will not sell personal information collected specifically in connection with such service, including your mobile telephone number or consent data, to any third party, and we will not share such personal information with any third party for cross-context behavioral advertising or targeted advertising purposes.

14. Frequently Asked Questions (FAQ)

LEADSPILOTS LLC and our affiliated companies understand how important it is, especially in the current era, to maintain a high level of security and privacy for all parties involved. We have made every effort to comply with the new 10DLC requirements, to that end. Find our specific policies below:

What Information do we collect?

We collect information from you when you initiate contact with us. We have made it clear, at the time of that contact whether that comes from filling out a form, requesting information, or submitting your contact details. We may collect information about your computer, including your IP address, operating system, and browser type using Google Analytics, which is to improve browsing for everyone and does not identify any individual; it is information that is broadcast so you can surf the internet and provide a more efficient experience for everyone. You can learn more about how data is collected with Analytics here. When registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, or phone number. You may, however, visit our site anonymously. We transfer this specific information about you if LEADSPILOTS LLC is acquired by, or merged with, another company. In this event, LEADSPILOTS LLC will notify you before information about you is transferred and becomes subject to a different privacy policy.

What do we use your information for?

To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To communicate via email, text, or phone. The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-party links

Seldomly, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites. Please don’t click if you don’t feel safe. Rest assured, however, any offerings from third parties will be well vetted.

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Remarketing

LEADSPILOTS LLC may also use 3rd party vendor re-marketing tracking cookies, including but not limited to the Google Adwords tracking cookie. This means we will continue to show ads to you across the internet, specifically on the Google Content Network (GCN). As always we respect your privacy and are not collecting any identifiable information through the use of Google or any other 3rd party remarketing system. The third-party vendors, including Facebook and Google, whose services we use – will place cookies on web browsers in order to serve ads based on past visits to our website. Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website. This allows us to make special offers and continue to market our services to those who have shown interest in our service. In addition to using cookies and related technologies as described above, we also may permit certain third-party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Sites and/or Services (e.g., to allow them to tailor ads on third-party services). These companies may deliver ads that might also place cookies and otherwise track user behavior. For example, we may use Google’s "remarketing" service to target our ads to you based on your prior use of the Site when you visit other sites in Google’s content network. This website may use Google AdWords. This website uses the Google AdWords remarketing service to advertise on third-party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the LEADSPILOTS LLC website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We, therefore, will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), and we do not collect any information from anyone under 13 years of age. Our website, products, and services are all directed to people who are at least 13 years old or older.

Personal and Professional Information

Our company provides lead generation and virtual assistant services that may require you to submit certain information so we can assist you. This information may include your contact info, information about your market, or financial information needed to process your subscription. This information is for our use only and will not be shared with outside parties unless required to fulfill your service requests.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

15. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

Email: Info@leadspilots.com
Address: 23 Diane Ave, Old Bridge, NJ 08857

Leads Pilots logo markLeads Pilots

Helping independent agents, teams, and new real estate professionals grow their pipelines through verified lead delivery, CRM support, and expert outreach - across every U.S. state.

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23 Diane Ave, Old Bridge, NJ 08857 (848) 291 4014 (Sales)(848) 236 9937 (Sales)(848) 291 4015 (Billing)(848) 366 2002 (Support) Info@leadspilots.com Mon - Sat · 9 AM - 7 PM ET

© 2026 LEADSPILOTS LLC. All rights reserved.

Leads Pilots is a marketing consulting and support company. We do not act as a real estate firm, list or sell property, or resell leads. All of our outreach and communications are carried out by humans only, with no autodialers or robocalls, and every interaction is consent-based. We comply with all applicable regulations, including TCPA, CAN-SPAM, DNC, CCPA/CPRA, and the Fair Housing Act. Clients remain responsible for their own outreach activities, and we provide documentation and tools to help them remain compliant.